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Security and scams · Explainer

OpenSea Upgrade Hacks: What Happened and How to Stay Safe

Between 2022 and later, OpenSea users faced a run of attacks tied to marketplace changes, from a listing flaw to upgrade-themed phishing and malicious signature requests. This guide explains what happened, why upgrades create openings for scams, and how to protect an NFT wallet today.

By the DappsAtlas editorial team · Updated

Illustration for OpenSea Upgrade Hacks: What Happened and How to Stay Safe

What the OpenSea upgrade episode was

The phrase 'OpenSea upgrade throws door open to hackers' refers to a period in 2022 when several separate problems hit users of the NFT marketplace at around the same time. OpenSea is a peer-to-peer marketplace where people buy, sell and mint digital collectibles. During this period, it was also making significant changes to how its trading contracts worked, and attackers used that moment of confusion to target users.

The reports describe several different incidents rather than one break-in. Some involved a flaw that let attackers buy listed NFTs at very low prices. Others involved phishing emails that copied the look of OpenSea's notices, a fake partnership announcement posted in a hijacked context, a third-party data exposure, and signature tricks that appeared to be gasless purchases.

It helps to separate three ideas:

  • The marketplace itself, which is the platform and its contracts.
  • The upgrade or migration, which is a change to how the platform works.
  • The user-side attacks, which relied on people responding to messages or signing requests.

Most losses in the reports came from the third group, which is why the rest of this guide focuses on how to recognise and resist those attacks. Treat this as an explainer of a past episode, with lessons that still apply to any NFT platform.

Why platform upgrades create openings for scams

A platform upgrade is a moment when a lot of people expect to see unfamiliar prompts. When users are told they must re-approve something, sign a new message or move to a new version, they are more likely to click quickly. Scammers rely on this. A message that looks like routine maintenance can ask for the same action as a real migration, but with the attacker's address in the approval.

Several factors make upgrades risky:

  • Users receive legitimate notices, so a fake one blends in.
  • Interfaces change, so the usual visual cues feel less reliable.
  • Support volume rises, which can slow responses and push people toward unofficial help.
  • Attackers can copy email formats, logos and wording from the official sender.

The lesson is not that upgrades are unsafe to use. It is that a period of change calls for slower, more deliberate checking of every prompt. A notice that tells you to act urgently, or to sign something to keep your items, deserves extra scrutiny whether or not the platform really changed.

The January 2022 listing flaw and the compensation that followed

One of the most serious incidents, reported in January 2022, involved a flaw that let attackers take advantage of listings. According to the reports, some users saw valuable NFTs sold at very low prices after the flaw was exploited. The sale was carried out by the attackers, not by the owners, which meant affected holders lost items they had not chosen to sell at those prices.

The reports describe OpenSea compensating affected users, with the total reported as over $1.8 million. The details matter for the general lesson. A marketplace flaw can cause losses even when a user has done nothing wrong, and compensation may or may not cover every case. Users should not assume that every loss will be reimbursed.

What readers can take from this:

  • Listings can be filled by others quickly, so price and sale status should be checked on the official interface before assuming an item is still yours.
  • If you see an item sold that you did not sell, record the transaction and contact official support promptly.
  • Keep screenshots and transaction hashes, since they support any claim for compensation.

If you are reading this for background, the episode is best understood as a reminder that the platform's own code and processes are part of your risk, alongside your personal wallet hygiene.

The February 2022 phishing wave that used upgrade-style emails

The February 2022 reports describe a phishing wave that copied the format of OpenSea's upgrade communications. Attackers resent emails that looked like official migration notices. These messages asked recipients to take action to keep their NFTs or to complete a required step. The links led to pages that asked for a signature, and that signature could grant the attacker control over assets.

Checkpoint and other security researchers described this as an attack that used the upgrade process as cover. Kotaku reported that about 32 users had signed a malicious payload in one account of events, and that the company was investigating a phishing attack that no longer appeared to be active at the time of CNBC's coverage. The number of affected users in any single incident should be read as a snapshot, not a complete total.

The defensive lesson is that an email or pop-up cannot make a signing request safe by looking official. Check the sender domain, do not follow links to log in, and go to the platform directly by typing its address or using a bookmark you created yourself. Official migration steps can be confirmed through the platform's help resources, and a real migration does not need you to hurry.

Other OpenSea-linked attacks: fake announcements, data exposure and gasless tricks

Several other incidents in the reports show how varied these attacks can be:

  • May 2022: Hackers posted a notice of a fake YouTube partnership announcement that included a link to a phishing site. The lesson is that a public post on a familiar channel is not proof of a real partnership or a safe link.
  • July 2022: OpenSea warned of potential phishing after a third-party data breach exposed user email details. Exposed email addresses make targeted phishing easier, because attackers can reference real accounts and activity.
  • December 2022: Harpie warned users about hackers exploiting a feature involving gasless purchases on OpenSea. Gasless flows ask for a signature instead of paying network fees directly, which can make a harmful approval look like a routine step.

These cases share a pattern. Attackers borrow trusted names, use real user data to sound convincing, and rely on people acting quickly. A helpful habit is to ask what the signature actually allows, and whether the request makes sense for the action you are taking. If a message pushes you to sign something you did not start yourself, stop and verify before continuing.

How a malicious signature can drain NFTs

Many NFT losses do not involve a password being stolen. Instead, a user signs an approval that lets a contract move assets. Understanding this makes it easier to spot the risk.

There are two broad kinds of signature:

  • A transaction, which costs gas and changes state on chain, such as a purchase.
  • A signed message, which costs nothing and may still authorise something, depending on its content.

Some approvals grant a contract broad permission over all items in a collection, not just the one you intended to trade. Others grant spending rights over tokens. Gasless flows often rely on signed messages, which is why attackers have used them. The wallet prompt usually shows the request type and sometimes the contract address. Read them. If you cannot tell what is being approved, do not sign.

A rough checklist for a suspicious prompt:

  1. Does this match an action I started myself?
  2. Is the requesting site the one I expect?
  3. Does the request ask for permission over my whole collection or only one item?
  4. Could this approval still be active later if I close the tab?

If the answer to any of these is unclear, close the prompt and investigate before proceeding.

Warning signs of upgrade-themed and marketplace scams

Scams tied to platform changes tend to share several warning signs. Watching for them can save you from most of the attacks described in these reports.

Look out for:

  • Urgency, such as a deadline to keep your items or a warning that your account will be locked.
  • Requests to log in through an email link instead of through the site you type yourself.
  • A prompt to sign a message or approval that you did not initiate.
  • Sender addresses that look close to the real one but use extra letters, unusual domains or unexpected subdomains.
  • Support contacts who reach out first in direct messages, comments or social replies.
  • Posts from accounts that appear to be officials but have few followers, new creation dates or unusual wording.
  • Offers to recover lost items or to fix a problem for a fee.

No single sign is decisive. A real notice can include urgency, and a legitimate platform may send emails. The safer approach is to verify through a separate channel before acting. If you find yourself unsure, pause. Legitimate platforms do not normally punish users for taking a few extra minutes to check.

Practical steps to protect your NFT wallet

These steps reduce risk for anyone who holds NFTs, whether or not a specific incident is active.

  1. Use a separate wallet for NFTs. Keep only the funds you need for active trading in a hot wallet, and store valuable collectibles in a wallet that rarely signs anything.
  2. Review and revoke approvals regularly. Wallet tools and blockchain explorers show which contracts have permission over your assets. Remove approvals you no longer use.
  3. Bookmark official sites. Type or use a saved bookmark for the platform rather than following links in messages.
  4. Turn on every available account security feature. This includes multi-factor authentication where offered, and a strong, unique password for your email account, since email is often the route to account resets.
  5. Keep your recovery phrase offline. Never type it into a website, share it with support, or store it in a cloud note.
  6. Consider a hardware wallet for high-value holdings. It requires physical confirmation of transactions and makes accidental approvals less likely.
  7. Check the contract and request details before signing. If the prompt is hard to read, that is a reason to stop.

These habits are general defensive measures, and they apply whichever marketplace you use.

What to do if you already signed or lost assets

If you think you have signed a malicious request or clicked a phishing link, act quickly but calmly.

  • Move remaining assets. From a separate, uncompromised device, send valuable NFTs and funds to a fresh wallet you control. Do this before dealing with anything else, because an active approval can be used at any time.
  • Revoke the approval. Use a reputable approval-management tool or your wallet's permission settings to revoke access for the suspicious contract. If you cannot identify the contract, prioritise moving assets.
  • Secure your email and accounts. Change passwords, enable multi-factor authentication and check for unfamiliar forwarding rules or sessions.
  • Preserve evidence. Save transaction hashes, screenshots, the suspicious message and the URL. These help support teams and, where relevant, law enforcement.
  • Contact official support through the channels listed on the official site. Do not trust anyone who messages you offering recovery help.
  • Report the scam to the platform and to the relevant authorities in your country.

There is no guarantee that stolen NFTs or funds can be recovered. Speed improves your odds of protecting what remains.

Where to check the current status of these issues

Because the situations in these reports date from 2022 and later, the most reliable way to learn the current position is to check primary sources yourself. Do not rely on a single old article, including this one, for the present status of any incident.

Check:

  • The official OpenSea help centre and any announcements it publishes, which should be linked from its verified website.
  • The verified social accounts of the platform, compared against the official site to avoid impersonators.
  • Independent security research and reputable news coverage, read for dates and context.
  • Your own wallet's approval list, which shows what you have permitted at this moment.

If a page does not list a date or source, treat it with caution. The best protection remains the same regardless of news: verify before signing, keep approvals tight, and separate storage from everyday activity.

Frequently asked questions

Did OpenSea get hacked, or did users get tricked?

Not directly in the way many people assume. The attacks in the reports mostly worked by tricking users into signing messages or approvals, or by exploiting a listing flaw. Users who gave permission to a malicious contract could lose assets even though OpenSea's core platform was not the thing that was drained. The safest habit is to treat every signature request as a possible transfer of your NFTs.

Did users get their NFTs back after the 2022 incidents?

Reports from the period describe OpenSea reimbursing users affected by a January 2022 listing flaw, with compensation described as over $1.8 million. Compensation depends on the incident, so check the official OpenSea help or announcement channels for any current policy rather than relying on older posts.

How do I confirm whether a new OpenSea security notice is genuine?

Start with the official OpenSea help centre and its verified social channels, and be wary of any link that arrives by email, direct message or comment. Compare any notice against what you see on the official site. Security-focused wallet and blockchain explorer tools can also show which approvals your wallet has granted, which is useful whatever the current status of any incident.

What is the single most useful protection for an NFT wallet?

Revoke approvals you no longer need, move valuable NFTs to a separate wallet used only for storage, and never sign a message you do not fully understand. A hardware wallet adds a layer of protection against accidental approvals on hot wallets. If you have already signed something suspicious, move remaining assets to a new wallet as soon as possible, since approvals can persist.

Is this only a problem with OpenSea?

Yes, these topics are relevant to any NFT marketplace or wallet that makes large-scale changes. The same patterns, including impersonated notices, malicious signature requests and fake announcements, show up across crypto. Read the wallet prompt, check the contract being approved, and keep your recovery phrase offline and private.

Mentioned in this guide

dApps in this guide

Opensea

NFT Marketplaces: General

Score 7.6 out of 10

OpenSea is a peer-to-peer NFT marketplace for buying, selling and minting digital collectibles, aimed at collectors, creators and developers.

Ethereum · Polygon · Kaia
Save logo

Save

Lending

Score 6.8 out of 10

Save, formerly Solend, is a Solana lending and borrowing protocol where users earn interest on deposits or borrow against collateral.

TVL $71.1M−8.5%Solana · Eclipse
Sender logo

Sender

Wallets

Score 7.0 out of 10

Sender is a non-custodial multi-chain Web3 wallet for Chrome, iOS and Android, built for users who manage crypto, NFTs and dapps across 20+ networks.

Ethereum · BNB Chain · Near +9

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